We value the trust you place in us. That's why we insist upon the highest standards for secure transactions and customer information privacy. Please read the following statement to learn about our information gathering and dissemination practices.
Note:
Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically. By visiting this Website you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree please do not use or access our Website. By mere use of the Website, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the Terms of Use.
1. Collection of Personally Identifiable Information and other
Information
When you use our Website, we collect and store your personal
information which is provided by you from time to time. Our primary goal in
doing so is to provide you a safe, efficient, smooth and customized experience.
This allows us to provide services and features that most likely meet your
needs, and to customize our Website to make your experience safer and easier.
More importantly, while doing so we collect personal information from you that
we consider necessary for achieving this purpose.
In general, you can browse the Website without telling us who you
are or revealing any personal information about yourself. Once you give us your
personal information, you are not anonymous to us. Where possible, we indicate
which fields are required and which fields are optional. You always have the
option to not provide information by choosing not to use a particular service
or feature on the Website. We may automatically track certain information about
you based upon your behaviour on our Website. We use this information to do
internal research on our users' demographics, interests, and behaviour to
better understand, protect and serve our users. This information is compiled
and analysed on an aggregated basis. This information may include the URL that
you just came from (whether this URL is on our Website or not), which URL you
next go to (whether this URL is on our Website or not), your computer browser
information, and your IP address.
We use data collection devices such as "cookies" on
certain pages of the Website to help analyse our web page flow, measure
promotional effectiveness, and promote trust and safety. "Cookies"
are small files placed on your hard drive that assist us in providing our
services. We offer certain features that are only available through the use of
a "cookie".We also use cookies to allow you to enter your password
less frequently during a session. Cookies can also help us provide information
that is targeted to your interests. Most cookies are "session
cookies," meaning that they are automatically deleted from your hard drive
at the end of a session. You are always free to decline our cookies if your
browser permits, although in that case you may not be able to use certain
features on the Website and you may be required to re-enter your password more
frequently during a session.
Additionally, you may encounter "cookies" or other
similar devices on certain pages of the Website that are placed by third
parties. We do not control the use of cookies by third parties.
If you choose to buy on the Website, we collect information about
your buying behaviour.
If you transact with us, we collect some additional information,
such as a billing address, a credit / debit card number and a credit / debit
card expiration date and/ or other payment instrument details and tracking
information from cheques or money orders.
If you choose to post messages on our message boards, chat rooms
or other message areas or leave feedback, we will collect that information you
provide to us. We retain this information as necessary to resolve disputes,
provide customer support and troubleshoot problems as permitted by law.
If you send us personal correspondence, such as emails or letters,
or if other users or third parties send us correspondence about your activities
or postings on the Website, we may collect such information into a file
specific to you.
We collect personally identifiable information (email address,
name, phone number, credit card / debit card / other payment instrument
details, etc.) from you when you set up a free account with us. While you can
browse some sections of our Website without being a registered member, certain
activities (such as placing an order) do require registration. We do use your
contact information to send you offers based on your previous orders and your
interests.
2. Use of Demographic / Profile Data / Your Information
We use personal information to provide the services you request.
To the extent we use your personal information to market to you, we will
provide you the ability to opt-out of such uses. We use your personal
information to resolve disputes; troubleshoot problems; help promote a safe
service; collect money; measure consumer interest in our products and services,
inform you about online and offline offers, products, services, and updates;
customize your experience; detect and protect us against error, fraud and other
criminal activity; enforce our terms and conditions; and as otherwise described
to you at the time of collection.
In our efforts to continually improve our product and service offerings, we collect and analyse demographic and profile data about our users' activity on our Website.We identify and use your IP address to help diagnose problems with our server, and to administer our Website. Your IP address is also used to help identify you and to gather broad demographic information.
We will occasionally ask you to complete optional online surveys.
These surveys may ask you for contact information and demographic information
(like zip code, age, orincome level). We use this data to tailor your
experience at our Website, providing you with content that we think you might
be interested in and to display content according to your preferences.
3. Cookies
A "cookie" is a small piece of information stored by a web server on a web browser so it can be later read back from that browser. Cookies are useful for enabling the browser to remember information specific to a given user. We place both permanent and temporary cookies in your computer's hard drive. The cookies do not contain any of your personally identifiable information.
4. Sharing of personal information
We may share personal information with our other corporate
entities and affiliates to help detect and prevent identity theft, fraud and
other potentially illegal acts; correlate related or multiple accounts to
prevent abuse of our services; and to facilitate joint or co-branded services
that you request where such services are provided by more than one corporate
entity. Those entities and affiliates may not market to you as a result of such
sharing unless you explicitly opt-in.
We may disclose personal information if required to do so by law
or in the good faith belief that such disclosure is reasonably necessary to
respond to subpoenas, court orders, or other legal process. We may disclose
personal information to law enforcement offices, third party rights owners, or
others in the good faith belief that such disclosure is reasonably necessary
to: enforce our Terms or Privacy Policy; respond to claims that an
advertisement, posting or other content violates the rights of a third party;
or protect the rights, property or personal safety of our users or the general
public.
We and our affiliates will share / sell some or all of your personal information with another business entity should we (or our assets) plan to merge with, or be acquired by that business entity, or re-organization, amalgamation, restructuring of business. Should such a transaction occur that other business entity (or the new combined entity) will be required to follow this privacy policy with respect to your personal information.
5. Links to Other Sites
Our Website links to other websites that may collect personally
identifiable information about you. Bestoballoons.com is not responsible for
the privacy practices or the content of those linked websites.
6. Security Precautions
Our Website has stringent security measures in place to protect
the loss, misuse, and alteration of the information under our control. Whenever
you change or access your account information, we offer the use of a secure
server. Once your information is in our possession we adhere to strict security
guidelines, protecting it against unauthorized access.
7. Choice/Opt-Out
We provide all users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from us on behalf of our partners, and from us in general, after setting up an account.
8. Advertisements on bestoballoons.com
We use third-party advertising companies to serve ads when you visit our Website. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you.
9. Your Consent
By using the Website and/ or by providing your information, you
consent to the collection and use of the information you disclose on the
Website in accordance with this Privacy Policy, including but not limited to
your consent for sharing your information as per this privacy policy.
If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.
10. Questions?
Questions regarding this statement should be directed to the
following address:
